Panasonic has been selling and supporting Toughbook
in New Zealand for over 15 years. We are proud to support and
service our Toughbook product locally.
Toughbook reliability is our commitment to you, and it doesn't
stop with just the purchase and delivery. Panasonic New Zealand
backs each and every Toughbook product with full support plus easy
download access to Drivers, FAQs, Updates and Operating Instruction
Service & Support
We recognise that, despite the extremely low failure rates
experienced by users of Panasonic Toughbook, an efficient and
speedy repair process is critical whenever required. For any
Toughbook service enquiries please make sure you have the following
information readily available:
Model number: e.g. CF-H2ASLJED3
To the right is an example of what the model information looks
like - and this may be required to enable you to accurately
identify your Toughbook model. The id panel is normally located on
the underside of the unit.
Toughbook Authorised Service Centre
Sektor are the Authorised Service Centre for Toughbook in New
Zealand and work closely with Panasonic in the New Zealand market.
Sektor provides service at their centre in Auckland.
Please use the following link to Log a Service Request:
Or phone -
Warranty Support Calls: 0800 SEKTOR (735867)
Technical Downloads (Software, Drivers, Bios and Manuals)
To support the ever increasing reliance on software, Panasonic
provides a centralised global facility for the delivery of the
latest utility software and drivers. Regardless of the model you
have or the country you purchased it in, you will be able to find
all the software resources that are current available from
Panasonic at this facility.
All you will need is the full model number of your Toughbook to
accurately define the specification of your computer. Please use
the example above to find the model information that may be
required to enable you to accurately identify your Toughbook