Toughbook from Panasonic is engineered to meet the demands of
doing business on the road or in the office. The biggest obstacle
mobile workers face is downtime.
With Toughbook's integrated Wireless, Long Battery Life and
Extremely Rugged Construction downtime is kept to an absolute
minimum. Designed using stringent testing procedures to survive the
challenges your mobile PC will face everyday, Toughbooks durability
means more uptime and greater Return On Investment.
It all adds up to an extended working life, in any environment
and condition you can throw at it, and a record-breaking low Total
Cost of Ownership. Which adds up to the smartest business decision
you can make.
Lower Total Cost of Ownership
The purchasing decision of notebook PCs must go beyond the
upfront cost of the device and into the Total Cost of Ownership
taking into consideration the revenue lost due to downtime, failure
rates, costs for technical support and reduced customer
service.
In a case study undertaken by IDC sponsored by Panasonic -
failure rates of non-Ruggedised devices were found to be 25% per
annum over a four-year period compared with a failure rate of just
1.5% for Ruggedised devices.
Take just a moment and consider what costs might apply to your
organisation in the event of hardware failure from a broken
data-card, display or hard drive. Consider:
- The direct hardware replacement cost. For
example $1000 and more for a new display is not uncommon.
- Any user time with IT trying to identify or resolve the
problem. For example, supporting the connection of an
external Bluetooth device which won't pair or trying to resolve an
error message at power on of the notebook.
- Any travel time back to the office to get
a loan or replacement unit
- The value of any lost data and the cost to recapture
this data. Recapturing data may be reliant on more
than one person.
- IT time to configure a loan unit
with software and repair the old unit
- Effected customer perception if a job has to be
delayed. Also consider whether this effects any
organisational service level agreements or key performance measures
used for contractual remuneration.
Toughbooks are physically more durable than other mobile PCs.
With over 15 years of experience working with customers and
analysing what components fail Panasonic has developed a mobile PC
solution that will deliver truly lower TCO across its life.
Better Return on Investment
A Panasonic Toughbook may be one of the most expensive mobile
PC's your organisation ever purchases but it will also be the
cheapest one you will ever own. Not only does its Ruggedised
technology ensure the longest service life with minimal if any
downtime, but a Toughbook will also deliver time and motions
savings which add up across it's operational life to deliver an
even better ROI. (Return on Investment).
A Practical Example
Consider an organisation which services and maintains part of
the local power lines network. Imagine a service operator has to
work on a piece of equipment 50m from the side of the road where
they must park their van. The technician uses their notebook to
access job details, record service data and refer to technical
documentation.Unfortunately on a bright sunny day the technician
can't easily read the screen while outside so the notebook is left
in the van where it can be more easily read. They may only need
access to this information twice but that means a couple of minutes
walking back to the van each time.
A Toughbook solution with its antiglare coating, polarised
screen and high bright display would mean they could avoid wasting
time travelling back to the van. And if it starts to rain,
Toughbook's IP65 rating means they will not need to find shelter on
the Toughbook's account.
If this type of scenario only occurs once every 5 jobs and only
saves 4 minutes each time, across multiple technicians and a three
or four year deployment this small increase in efficiency will add
up to a lot of increased productivity. This productivity delivers a
better customer experience and may mean more jobs can be completed
in a given time. More jobs completed or a faster turnaround time
for this contractor means more work that can be invoiced out or
even a greater performance bonus from the client.
This is just one example of Toughbook
Technology dramatically increasing the ROI on your IT investment.
There are many more efficiency benefits, including carry straps,
special RF antennas and world renown battery performance. See the
Toughbook Technology section for more information. Or talk to us
about a customised ROI analysis for your organisation.
