Acceptance of Terms & Conditions
1. Participation in this "Money Back Offer" is
Money Back Offer
2. Purchase a selected Panasonic Shaver or
Groomer model listed in point 6 from a participating Authorised
New Zealand Retailer (excluding The Shaver Shop) and if after 14
days of using the product you are not 100% satisfied with your
purchase, you can claim your money back within 60 days of the
purchase date. To claim your money back simply fill in the
claim form, include a copy of your proof of purchase (Sales Receipt
showing the Model Number, Quantity & Purchase Date) and return
with the Shaver/Groomer to Panasonic New Zealand ("Money Back
3. This "Money Back Offer" cannot be used in
conjunction with any other Offer.
4. The "Money Back Offer" cannot be exchanged
for cash or an alternative prize.
5. You will receive your "Money Back Offer" in
the form of either a Direct Credit to the Nominated Bank Account or
a Cheque to the Nominated Person and Nominated Postal Address
provided on the Claim Form.
6. To be eligible to receive your "Money Back
Offer" individuals must purchase a selected Panasonic Shaver or
Groomer model as outlined below ("Eligible Product"), trial the
product for 14 days and if not completely satisfied, return the
product to Panasonic within 60 days of the purchase date.
7. This "Money Back Offer" EXCLUDES all
other Panasonic Shaver and Groomer models not listed above.
For All Claims
8. Fill in the Claim Form, attach a copy of your
Sales Receipt and send back with the Shaver or Groomer to:
Panasonic Shaver/Groomer Money Back Guarantee, Private Bag 14911,
Panmure, Auckland 1741.
9. Please ensure you retain a copy of your Sales
Receipt as proof of purchase to verify your claim if required as
original Sales Receipts will not be returned.
10. Each Money Back Guarantee claim received
becomes property of Panasonic New Zealand Limited. All details will
be accessed at panasonic.com/nz/privacy-policy.html
11. All claims submitted are reviewed by
Panasonic to ensure they meet the terms and conditions for the
"Money Back Offer".
Money Back Offer Fulfilment
12. You will receive the "Money Back Offer"
within 3 weeks either via a Direct Credit to the Nominated Bank
Account or a Cheque to the Nominated Person and Nominated Postal
Address provided on the Claim Form. Refunds will only be made when
all terms and conditions of the Money Back Offer are met, and
Panasonic receives the original Panasonic Shaver or Groomer
product, a copy of the receipt and the claim form completed in
13. This "Money Back Offer" is open to all New
Zealand residents. Employees and directors of the Promoter, the
Promoter's related companies or any agencies involved in this
offer, and the immediate families of each of those persons are
eligible to participate in this "Money Back Offer" provided they
purchase the "Selected Product" through a participating Authorised
Panasonic New Zealand Retailer participating in this offer within
14. Panasonic New Zealand Limited collects
personal information to promote Panasonic products and also to
deliver promotional gifts and prizes to participants. All
claims received become the property of the Promoter. Please refer
15. Except for any liability that cannot be
excluded by law, Panasonic New Zealand Limited (including its
officers, employees and agents) excludes all liability (including
negligence), for any personal injury; or any loss or damage
(including loss of opportunity); whether direct, indirect, special
or consequential, arising in any way out of the offer, including,
but not limited to, where arising out of the following: (a) any
technical difficulties or equipment malfunction (whether or not
under the Promoter's control); (b) any theft, unauthorised access
or third party interference; (c) any claim that is late, lost,
altered, damaged or misdirected (whether or not after their receipt
by the Promoter) due to any reason beyond the reasonable control of
the Promoter; (d) any variation in the Guarantee value to that
stated in these Terms and Conditions; or (e) use of a prize.
16. Panasonic New Zealand Limited reserves the
right to extend, alter or conclude this offer at any time should
circumstances dictate. If any participant is found to be abusing
this offer, Panasonic New Zealand Limited has the right to
terminate their claim rights immediately. Should any disputes
arise, the decision of Panasonic New Zealand Limited is
17. "The Promoter" is Panasonic New Zealand
Limited, 18 Sir Woolf Fisher Drive, Highbrook, East Tamaki,
Auckland - Phone 09 272 0100.
18. For any queries or concerns please contact
Panasonic New Zealand's Customer Care Department on 09 272