Recently, Consumer NZ asked New Zealanders about appliance
reliability and which brands last the distance. The results were
analysed and reported earlier this week (April 2, 2014) on Fair
Over 8,000 people responded with feedback on washing machines,
dryers, microwaves, TVs, vacuums, cameras and other household
The survey brought in information about 30,000 appliances bought
from 2009 forward. Only brands that got more than 50 responses were
rated and each of those was given a reliability score, adjusted for
age of appliance.
To get "above average" or "below average", the brand's
reliability must be statistically different than the overall
Panasonic was rated in the categories of Digital Cameras,
Microwave Ovens, TVs and Washing Machines - here is how we
- Microwave ovens: The only brand to be rated above average, in a
category of high averages (91%-94%) in reliability.
- Washing Machines: Average scores sitting around 87%
- TVs: Above average, rated at 97% reliability.
- Cameras: Average scores, in a high scoring category. 96% of
cameras across the brands never needed repair.
Earlier surveys (2013)
Panasonic's results from previous surveys were also mentioned in
the categories of set-top boxes and heat pumps.
- Set-top boxes:The only brand to be rated above average for
reliability out of 9 companies.
- Heat pumps:92 per cent reliability rating across brands.
Overall, Panasonic had fantastic results across all
Visit the Consumer Website
to learn more.