Explaining Defrost12th June 2014     By: Panasonic Media

The Defrost Function on your Heat Pump - Explained

Have you ever wondered why your heat pump needs to defrost? Do you find the process a little confusing and complicated?

This document answers some of the most common questions in a straightforward manner to help any and every one get the absolute best from your heat pump this winter.  

What is the defrost function?

Defrost function is a feature on every heat pump and is deigned to remove ice build-up on the outdoor heat exchange. This has occurred during the heating process of the heat pump because the outdoor part has been taking the heat and moisture from the air.

How can I tell if my unit is defrosting?

Most units will indicate defrost by flashing LEDs on the front cover. This may be a red or green LED depending on the model.

Why does it need to happen?

If a heat exchanger is covered in ice the airflow is restricted and therefore the efficiency of the heat exchanger is greatly decreased. Ice on the heat exchange also acts as a thermal insulation barrier preventing heat absorption. By defrosting the heat exchange the efficiency is increased.

How often does it need to happen?

This really depends on the following factors.

  • How cold/damp the air is around the outdoor unit
  • How much work the unit is required to do, eg. Room insulation or greater expectation to heat adjacent areas.
  • If there are any mechanical defects with the unit

Assuming for now there are no mechanical defects - how often would my unit be expected to defrost?

Most units will not check for a defrost requirement until at least 45 minutes have elapsed from initial start-up. This period should have given enough time to bring the room to temperature.

After defrost has started, how long should it take to complete?

Defrosting function on most units is ended after a certain time has elapsed OR the outdoor unit heat exchanger temperature has risen sufficiently indicating that defrosting can be completed. Defrost termination can occur within ten minutes.

If my unit is frequently defrosting, what could be wrong?

Regular and unsuccessful attempts to defrost an outdoor unit can be a sign that the system is undersized for the area to be heated, may have a mechanical defect or is suffering from lack of maintenance. Refrigerant loss, coils blocked by dirt, restricted airflow due to obstruction such as foliage or blocked filters are all possible problems.

First, try cleaning the air intake filters to the indoor unit as this may help to reduce the frequency of defrost and will help improve product performance. Also check your unit is not set to a fixed low speed as this will prevent the unit delivering full heat capacity while it can. Adjust the fan setting to 'auto fan' as this allows the unit to automatically adjust the fan speed and so the output capacity will match the requirement. If the unit is the correct size the fan will slow as the temperature rises. Turn the heating on earlier in the day or leave it on in extreme cold conditions.

If none of this helps, we advise a visit by a heat pump specialist to help diagnose the problem. 

If my unit is undersized, what can I do to remedy the problem?

The selection of any heat pump is the responsibility of the installation contractor. If an error has been made with the selection, your redress lies firmly with the contractor. Equipment is not at fault if it has been incorrectly sized for the application.

Is there anything I can do to decrease defrosting?

Your heat pump will need to defrost less and use less energy in a well-insulated room. Keeping the doors and curtains closed will help. Insulate your floors and ceiling if they aren't already.


*Please note, these answers do not cover specific on any particular model, therefore some small allowances should be made for minor technical differences between units that can affect the way defrost is both initiated and then terminated.


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