Panasonic Battery Pack Safety Notice
Panasonic Corporation has identified that the battery packs sold
in New Zealand within the Toughbook CF-AX Series, CF-C2 Series
& CF-SX Series between April 2013 and March 2016 may overheat
and potentially cause a fire hazard due to a battery pack
Products that are affected by this recall notice are as
• CF-AX2 Series
• CF-AX3 Series
• CF-C2 Series
• CF-SX Series
To deal with this potential risk Panasonic has
developed user-downloadable software to diagnose the state of
the battery and control it to avoid risk of ignition. The battery
pack will not be replaced as the configuration issue will be
rectified with the use of the new software.
For those users affected by the recall notice we ask you
to get in contact via phone or email.
Phone: 0800 Toughbook (Monday to Friday 8.30am - 5.00pm
A panasonic representative will be in contact within 2 working
days to discuss the next steps.
Click here for further info.